Solé Suites

Cancellation Policies


Flexible 24-Hour Policy

Cancellations made within 24 hours prior to the arrival date will incur a 100% penalty of the total booking amount.


Payment Options

1. Pay Now

The total amount (100%) will be charged at the time of booking.

2. Pay at the Hotel

5% of the total amount will be charged at the time of booking, and the remaining balance will be paid at check-in.


Restrictions

The following dates are NON-REFUND PERIODS:

21/Dec/2024 - 05/Jan/2025


Payment Information


  • In case of a no-show or cancellation according to the policy, the corresponding charge or refund will be automatically processed to the credit card provided at the time of booking.
  • Guests must present a valid photo ID and the credit card used for payment or as a booking guarantee during check-in.
  • By confirming a reservation, you agree that transaction fees and service charges are non-refundable. These costs will not be reimbursed in case of cancellation, as they relate to services provided during the booking process.